Due to the pandemic we have been forced to change our training habits. Thus, we started exercising at home or outdoors, following online lessons from our trusted gym or downloading dedicated apps.

 

What we are offering you today completely revolutionizes training inside a gym, much more than an Online Virtual Trainer: an authentic Assistant, always available to customers, both on site and online.

 

What are we talking about?

 

We are talking about Kiosk Mode, the multimedia totem equipped with Artificial Intelligence that integrates GAIA, a Virtual Assistant designed to fully improve the customer experience of a Fitness Center.

 

Thanks to this solution you can manage all the services offered directly by the Totem and you can allow your members to train together with the GAIA Virtual Trainer while they are in the gym, directly from their smartphone.

 

We recommend placing the totem at the entrance to the gym, so that customers can interact easily.

 

What help can GAIA Kiosk Mode give to a gym?

 

Kiosk Mode can help a fitness center improve and innovate customer service, here's what it can do:

 

• Activate annual or monthly subscriptions, with immediate payment,
• Manage appointments with a personal trainer, a specialist or with the secretariat,
• Provide any kind of information about the gym, such as Hours, Course Calendar, Activities, Promotions and News,
• Connect the customer with the Virtual Trainer, by sending a text message with the link to the 3D Avatar, to be followed in training directly from his smartphone,
• Register customer data and enter them in the CRM, in order to send them subsequent communications,
• Selling Merchandising and Sportswear, with immediate payment, through the eCommerce integrated within it,
• Send reminders to customers to remember appointments,
• Manage table reservations, if there is a Bar or Restaurant within the structure, to improve the internal flow.

 

Remember: Kiosk Mode does not replace your staff!

On the contrary, it helps him get rid of the customer service work, becoming a real ally for the front-office staff.

 

Not just a Virtual Assistant, but a real Virtual Trainer

 

How can a virtual assistant guide the client during his training in the gym?

 

When the user converses with Kiosk Mode, let's imagine at the entrance to the gym or in the room, GAIA asks the user if he wants to train with her directly from his mobile phone, and if the user agrees, just provide his mobile number to receive via SMS the link to connect with the Virtual Trainer.

 

Watch the video and find out now how it works ⤵

An offline and online ally!

GAIA is a Virtual Assistant equipped with AI, so it can also be integrated within the Paletra website, it can be connected to social channels or it can be shared by printing paper material, thanks to the QR Code.

You can therefore take advantage of all the features of GAIA not only in the structure, but also ONLINE, to offer assistance 24 hours a day, 7 days a week!

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Thanks to KIOSK MODE you can satisfy your customers in all their requests.